Privacy Policy

At Ocean, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or receive our products and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a consultation or quote
• Contact us via phone, email, or through our website
• Sign up for our services
• Participate in any promotions, surveys, or other marketing activities

The types of personal information we may collect include:

• Name
• Contact information (such as email address, phone number, and address)
• Property address (both home or business)
• Date of birth
• Payment information
• Energy usage data

2. Use of Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To process and manage your solar installation and energy projects
• To communicate with you, including responding to your inquiries and sending you updates about our services
• To process payments and manage financial transactions
• To send you marketing communications (with your consent)
• To improve our website, services, and overall customer experience
• To comply with legal obligations and protect our rights

3. Sharing of Your Information

We value your privacy and are committed to maintaining the confidentiality of your information. We do not share consumer information with third parties for marketing purposes.

We may share your information with third parties only in the following circumstances:

• With service providers who perform services on our behalf (e.g., payment processors, IT support, installation contractors)
• With financing partners, if you choose to finance your solar installation
• With utility companies for interconnection and net metering purposes
• When required by law, regulation, or legal process (e.g., in response to a subpoena or court order)
• To protect the rights, property, or safety of Ocean, our clients, or others

4. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. SMS and Communication Opt-Out

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future SMS communications, you can opt out by texting STOP to any message you receive from us.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: